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Links to Multilingual Information About Coronavirus

If you have any concerns or questions about about novel coronavirus infection, please refer to the information below.

◆ Novel Coronavirus Hotline

[Ministry of Health, Labour and Welfare] Telephone Consultation Hotline
Telephone Number: 0120-565653 (Free to call)
Operating Hours: 9:00 a.m. – 9:00 p.m.
Other Information: Japanese, English, and Chinese service available

[Kobe City] Special Health Consultation Hotline
Telephone Number: 078-322-6250
Operating Hours: 24 hours a day
Other Information: Multilingual service available
Fax Number: 078-391-5532
Fax Ticket:
Available To:
・Those who wish to receive consultation regarding preventing contraction of COVID-19, including symptoms and poor health
Should any of these points apply, please call in
・Those who have shortness of breath, intense fatigue, high fevers or other intense symptoms
・Aside from the above, those whose cold symptoms such as a developing fever or cough have continued (For roughly more than four days)
・Those who have been in contact with an infected person

◆ Websites on Combatting the Coronavirus

[Prime Minister’s Office Website]
・In case of coronavirus infection


[Ministry of Health, Labour and Welfare Website]
・Coronavirus infections

[Kobe City Website]
・About the coronvaiurs

Special Coronavirus Prevention Website (Japanese only)

◆ Other multilingual information about the new coronavirus

・NHK NEWS WEB EASY (News in Easy Japanese)

・Withnews (News in Easy Japanese)

It’s important now to make sure to receive accurate information and follow instructions. If you’re worried or anxious, don’t try to deal with it alone, and instead speak to your family, friends, teacher, or inquire with one of the consultation hotlines listed above. You are not alone!

To protect yourself, stay at home. Stay safe.

Kobe Study Abroad Team